FAQs
What’s your process?
The first step is a free 30 minute discovery call for you to talk about your project. It’s also a chance for me to learn more about your business and customers. Importantly, you get to chat with the person you’ll be trusting to write your marketing content. Click here to read what happens next.
How far in advance do I need to book your time?
I usually plan 6-8 weeks in advance, so recommend you get in touch early enough to ensure we can hit your deadlines. I will try to accommodate shorter turnarounds so do send me a message if you need something quickly.
Can I pay by instalments?
Most work requires a 50% non-refundable deposit to officially book your project in my calendar. The remaining 50% will be due upon completion of the project or, for larger contracts, split into an interim 25% payment with the final 25% payable on completion. Retainer work is payable monthly in advance.
Can I make any changes?
The price quoted usually includes 2 revisions. That helps to keep us focused and efficient, but we can negotiate an additional hourly rate if you require more.
What’s your niche?
It’s my job to research your business and customers, which means I’m able to write for a variety of sectors. The skills I can offer your business, along with our shared values and personality fit are more important. I love working with brands that care about their impact on people and the planet. But that’s included product and service based businesses, outdoor adventure providers, creatives, coaches and wellness practitioners, coffee shops, charities, and more!
I’m confused, do I need a copywriter or content writer?
My blog post Copywriter vs Content Writer: What's the difference? explains the difference and, importantly, helps you choose the best one for your project.